Shipping
Thank you for choosing our custom-made balls. We process each order in 4-7 business days and shipping time varies depending on your location and carrier Please note that all sales are final as ball is made-to-order. Changes to order details must be made within 24 hours of placing order. If Customer availability to receive balls or delivery cannot be delivered to your address, it will be returned to us after approximately 10 days and any additional costs will be the responsibility of the customer.
Please note that while we manage your shipment, we are not responsible for any import duties, taxes, or possible fines related to international deliveries. These additional costs are set by customs of the destination country and are the sole responsibility of the purchaser. Fees vary from country to country and are beyond our control. We highly recommend checking your country's customs policies before ordering to avoid unexpected expenses.
We take great care in packaging our products to ensure they arrive in excellent condition. However, we understand that the handling of packages by couriers and Customs authorities is beyond our control. In the event of any, we recommend that customers seek resolution with the shipping courier and/or Customs office. Thank you for your understanding
Education
Can you use Mirror balls more then ONCE
Our balls are created for repeated use. You can deflate our balls using the provided pump and fold and store them away in a box or plastic bin. When you're ready to reuse, simply unfold and re-inflate them.
Proper care is essential for the longevity. Avoid overinflation to prevent potential bursting. Instead, inflate your balls just until they feel firm to the touch.
The Use of Mirror Balls
To correctly inflate your Mirror Balls, use the pump until they are firm to the touch but still offer some flexibility. Be cautious not to over inflate, which can be indicated if the ball becomes overly hard. A well-inflated ball should have its wrinkles, especially around the seams, mostly disappear. If you still notice some wrinkles along the seams, it's safe to add a little more air. However, it's important to keep checking the firmness to ensure you're not over inflating the balls.
There are two methods to safely deflate your Mirror Balls, depending on how quickly you'd like to do so:
1)Simply open the one-way valve (either by pushing or twisting, depending on your valve type) and leave the ball alone for a couple of hours. Over time, the ball should gradually release air and deflate fully.
2) Preferred Method Position the ball so that the valve is on the side. Switch the pump hose to the larger side, and connect it as though you were going to inflate the ball. But this time, the pump will draw the air out. As the ball begins to deflate, continue running the pump. Once the ball is flat, fold it from one side to the other, with the valve at the far end. After this, fold the deflated ball as you would a bedsheet, moving from the back towards the valve. This helps to push any remaining air towards the valve and out of the ball. Once fully deflated, leave the valve in the open position
With appropriate care and handling, your Mirror Balls are designed for multiple used. Key to prolonging their lifespan is avoiding over-inflation and preventing damage to the outer shell. Their durability and reusability are part of what makes our Balls special.
Our Mirror Balls can stay inflated for weeks to months. They feature a special locking mechanism paired with high quality and durable PVC and mylar
To keep them from opening up after folding, wrap them with a clear wrap film. We recommend storing them in a plastic bin or box with a lid to keep them safe.
Cleaning your Mirror Balls is super easy and helps extend the life of your ball. You may use water and a paper towel to clean the balls before and after use. We also recommend using a spray polish to clean them and make them extra reflective.